Refund policy

Return & Refund Policy

Last Updated: June 2026

At Chapies Store, we are committed to delivering high-quality digital products and services. Our catalog includes project files, presets, templates, editing assets, courses, digital resources, and downloadable content.

Due to the digital nature of our products, all sales are final. Once a purchase has been completed and access to the digital product has been granted, we are unable to offer refunds, returns, exchanges, or cancellations.

Refund requests may only be considered under the following circumstances:

• Duplicate payments made for the same order.
• Product delivery failure caused by a verified technical issue.
• Corrupted or inaccessible files that cannot be replaced or resolved.

Customers are responsible for reviewing product descriptions, requirements, compatibility information, and licensing details before making a purchase.

For assistance, please contact our support team, and we will make every reasonable effort to resolve any issues promptly.